Your On-Demand Salesforce Admin
Expert Salesforce Support That Fits Around You
Hi, I’m Kaeden
I am a Salesforce Admin based in Melbourne, Australia and I help businesses worldwide get more from Salesforce without the cost of a full-time hire.
With over 7 years of experience delivering and managing tailored Salesforce solutions across not-for-profit, property, and disability sectors, I’ve tackled everything from quick fixes to full-scale CRM overhauls.
Whether you are using Sales Cloud, Service Cloud, a managed package or a custom implementation, I can provide support through one-off fixes, bigger projects or ongoing monthly support.
How I Can Help
Make Salesforce Easier for Your Team to Use
Optimise Salesforce so your team can focus on what matters.
Automate Repetitive and Manual Tasks
Free up valuable time by automating everyday tasks like data entry, follow-ups, and approvals – reducing human error and speeding up your workflows.
Improve User Experience and Data Accuracy
Increase user adoption and reduce data entry mistakes with smarter page layouts, data validation rules, guided screens, and in-app prompts that support users as they work.
Customize Salesforce to Fit Your Business
Salesforce should fit your business – not the other way around.
Customize Salesforce to Fit Your Processes
Tailor objects, fields, workflows, and user roles to match your unique business operations, helping your team stay aligned and productive and get the most out of Salesforce.
Connect Salesforce With Other Systems
Integrate Salesforce with other paltforms (like your website, Shopify) and the tools your team already uses (like email, marketing platforms, accounting software, etc.) to centralize data and improve cross-team efficiency.
Get More Value from Your Data
Turn raw data into actionable insights that drive smarter decisions.
Clean, Organize and Migrate Your Data
Import and export data with confidence and improve data quality by removing duplicates, correcting errors, and standardizing formats – so you can trust the data you’re working with.
Create Reports and Dashboards That Matter
Build clear, useful reports and dashboards that show what’s really going on in your business – sales trends, team performance, customer activity, and more.
Why Choose Me
Flexible Engagement
Support on your terms.
From quick fixes to larger projects, adhoc requests or ongoing support, I fit in where you need me. No long-term contracts, just the right level of help when you need it.
Proven Expertise
Experience that delivers results.
As a certified Salesforce Admin, I’ve worked across different industries and Salesforce products, turning business needs into effective solutions.
End-to-End Support
One partner for the whole journey.
I manage everything from planning and design to implementation and support. That way, you can focus on growing your business while I make Salesforce work for you.
Testimonials
Kaeden is a highly skilled and knowledgeable Salesforce Administrator who has delivered exceptional support to our team.
He has played a key role in assisting with a range of tasks, including customised product enhancements, report development, and day-to-day support enquiries. His technical expertise, responsiveness, and attention to detail have consistently added value to our operations.
I highly recommend Kaeden’s services to any organisation seeking reliable and proficient Salesforce support.
— Kim, Team Administrator
Kaeden is an exceptional Salesforce Administrator. He is diligent, prompt, and incredibly detail-oriented in both his work and his advice. What sets him apart is not only his ability to solve problems quickly, but also his proactive approach in recommending improvements that make systems more effective and sustainable.
— Angela, Marketing Manager
Kaeden is an incredible extension of our team, assisting with Salesforce setup and integrations across multiple platforms. He ensures our reporting is accurate and up to date, and consistently keeps Salesforce optimised with the latest relevant features to streamline our workflow. Kaeden is always efficient, responsive, and a pleasure to work with!
— Lauren, Marketing Manager
Kaeden was exceptional in the delivery of a solution for managing new rental leads in Salesforce. His implementation of a complex set of fields, and data relationships was brilliantly executed and seen through to the enth degree.
— Andrew, Business Development Manager
Let’s Make Salesforce Work Smarter for You
- Want to get the most out of your Salesforce investment?
- Need ongoing support, enhancements, or optimisations?
- Don’t have the budget or workload for a full-time admin, but still want expert help on demand?
If you said yes to any of the above then’s let chat!
Book your free consultation today and I can answer any questions you may have, talk about what your needs are, review your Salesforce set up and identify some quick wins.
